Microsoft
On Thursday, Microsoft announced that it was thoroughly investigating ongoing issues with its cloud services in the Central US region, which have caused widespread and significant disruptions on a global scale. Major airlines worldwide, including those operating in major hubs like Delhi and Mumbai, reported that the outage has severely impacted their flight operations and related services. Akasa Airlines, for instance, stated that several of its online services would be temporarily unavailable at both the Mumbai and Delhi airports due to the outage. Likewise, SpiceJet mentioned in a statement that it was experiencing technical difficulties, specifically in providing real-time flight updates to passengers.
Indigo Airlines also confirmed that its systems were significantly affected by the Microsoft outage, resulting in disruptions to booking, check-in processes, boarding pass access, and potentially impacting the scheduling of some flights. In the United States, Frontier Airlines, which is a subsidiary of Frontier Group Holdings Inc., had to ground flights for over two hours, attributing the cause directly to issues with Microsoft’s cloud services.
Additionally, Allegiant Air, another budget carrier that operates approximately 130 aircraft, reported severe disruptions in its reservations and booking systems. The airline is currently working diligently to resolve these issues. In Australia, news outlets reported that a wide range of services, including those provided by airlines, telecommunications providers, banks, and media broadcasters, were disrupted as they lost access to critical computer systems. Some banks in New Zealand also reported being offline, further highlighting the extensive impact of the outage.
