“Hotel management celebrates a rise in average occupancy from 40% to 65% in recent years. Yet, there remains a gap of around 35%, and RKRM Group, founded by Rohit Kumar, is the force poised to bridge this divide,” shared Krutika Parkhe.
In the realm of hospitality, optimizing revenue from unoccupied assets has been a perpetual challenge. RKRM Group, led by Rohit Kumar, has emerged as a transformative startup dedicated to minimizing revenue loss for hotels and resorts through innovative, customized loyalty programs.
R K Relationship Management Pvt Ltd (RKRM GROUP) stands as a trailblazer, offering end-to-end digital solutions encompassing customer acquisition, activation, engagement, retention, and steadfast loyalty. Krutika Parkhe highlighted the company’s domain expertise, emphasizing their ability to tailor loyalty programs to meet the precise needs of individual hotels and resorts, all without any upfront investment required.
While the upsurge in average occupancy rates is commendable, hotels and resorts still grapple with unutilized assets in rooms, restaurants, bars, lounges, gyms, spas, and swimming pools. This is where RKRM Group steps in, poised to optimize revenue streams by aligning their customized loyalty programs with the unique identity and offerings of each establishment.
Rohit Kumar’s brainchild, RKRM Group, seeks to bridge the remaining 35% gap in revenue optimization. By leveraging cutting-edge technology and data-driven insights, they empower hotels and resorts to unlock the latent potential of their unoccupied assets.
The impact of RKRM Group’s tailored loyalty programs transcends revenue figures. These initiatives foster deeper guest connections, elevate guest experiences, and cultivate unwavering loyalty. Guests feel valued and engaged, forging lasting relationships that significantly contribute to the sustained growth of establishments.
In an era where adaptability and innovation reign supreme, RKRM Group isn’t just offering solutions; they’re becoming indispensable partners for hotels and resorts. They steer these establishments toward a future where revenue optimization is not just a goal but an inherent part of their success story.
As the hospitality industry continues to evolve, RKRM Group’s commitment to closing the revenue gap stands as a testament to their vision. Their innovative approach holds the promise of transforming the hospitality sector, paving the way for unparalleled revenue maximization and sustainable growth.